General Terms & Conditions

Below please find our general terms and conditions for business owners and consumers for download.

1. General Terms and Conditions for Consumers

   Terms and Conditions for Consumers

2. Terms and Conditions for Business Owners

   Terms and Conditions for Business Owners
   Terms and Conditions ZVEI Additional Clause
   Terms and Conditions ZVEI
   Terms and Conditions ZVEI Software Clause
   Future-Shape applies the General Terms and Conditions recommended by the Zentralverband Elektrotechnik- und Elektronikindustrie e. V., the German electrical and electronics industry (ZVEI Terms and Conditions - state of June 2011; Software Clause - state of July 2004; Additional Clause - state of June 2011).

Please ask for accompanying Terms and Conditions for pilot installations.

Please find an actual version of Acrobat Reader for download here!